تحلیل علل ریشه‌ای: بهبود عملکرد برای نتایج خط پایینRoot Cause Analysis: Improving Performance for Bottom-Line Results

فصل های کتاب:
1- Introduction to the PROACT® Root Cause Analysis (RCA)Work Process
2- Introduction to the Field of Root Cause Analysis
3- Creating the Environment for RCA to Succeed
4- Failure Classification
5- “Opportunity Analysis: “Mindfulness
6- (Asset Performance Management Systems (APMS
7- Preserving Event Data
8- Ordering the Analysis Team
9- Analyzing the Data: Introducing the PROACT® Logic Tree
10- Communicating Findings and Recommendations
11- Tracking for Bottom-Line Results
12- The Role of Human Error in Root Cause Analysis
13- Do Human Performance “Learning Teams” Make RCA Obsolete
14- Is There a Direct Correlation between Reliability and Safety
15- Automating Root Cause Analysis: Introducing
16- Case Histories